Platform capabilities and role permissions

2026-03-26 02:39

This topic provides you with access permissions for each member role in the tenant workspace.

Roles and permissions

The following table lists all available capabilities in Mini Program Operation Platform and specifies the access permissions for each role. Capabilities are grouped by platform navigation menu categories:

Menu in Operation Platform	Capability	Workspace Admin	Workspace Developer	Workspace Reviewer	Workspace Operator	Mini Program Inspector
Feedback	View feedback list.	✓ Mini programs of the native app and its merchants	×	×	✓ Mini programs of the native app and its merchants	×
	View details of feedback.	✓ Mini programs of the native app and its merchants	×	×	✓ Mini programs of the native app and its merchants	×
	Response to feedback.	✓ Mini programs of the native app and its merchants	×	×	✓ Mini programs of the native app and its merchants	×
	Provide solutions for feedback.	✓ Mini programs of the native app and its merchants	×	×	✓ Mini programs of the native app and its merchants	×
Audience	Create and manage audiences.	✓	×	×	✓	×
Mini service	Set mini service.	✓	×	×	✓	×
Mini service	View mini service analytics.	✓	×	×	✓	×
Notification delivery	Create and manage campaigns.	✓	×	×	✓	×
	Create and manage tasks.	✓	×	×	✓	×
	Configure fatigue settings.	✓ Set notification delivery frequency for both the native app and merchants.	×	×	✓ Set notification delivery frequency for both the native app and merchants.	×
	View templates.	✓	✓	×	✓	×
	Manage templates	✓	×	×	✓	×
	View notification analytics.	✓	×	×	✓ All mini programs' data of the native app and its merchants	×
Advertising	Create and manage tasks.	✓	×	×	✓	×
Advertising	View ad analytics.	✓	×	×	✓ All mini programs' data of the native app and its merchants	×
Rating	View ratings and reviews.	✓ Mini programs of the native app and its merchants	✓ Mini programs assigned to the role	✓ Mini programs assigned to the role	✓ Mini programs assigned to the role	×
Rating	Appeal against malicious reviews.	✓ Mini programs of the native app only	✓ Mini programs assigned to the role	✓ Mini programs assigned to the role	✓ Mini programs assigned to the role	×