Ticket and task status flow

2025-07-25 02:52

Learn how an inspection ticket and its associated tasks transition through statuses from start to finish.

Ticket statuses

The status of an inspection ticket progresses as follows:

For a description of each status, see the following table:

Status	Description
Created	Initial status. This status indicates that the ticket is successfully created and ready for inspection.
In Progress	The ticket moves to this status when any inspection task (static or dynamic resource inspection) begins processing, but not all tasks are completed.
Completed	One of the final statuses. This status is reached if all inspection tasks finish successfully. Both the overall inspection result and individual task reports are available.
Failed	One of the final statuses. This status is reached if all tasks finish, but at least one fails. The overall inspection result is unavailable, but individual task reports might exist.
Canceled	One of the final statuses. This status is reached if the mini program release request is withdrawn or completes review when the ticket is in the Created or In Progress status. The overall inspection result is unavailable, but individual task reports might exist if the tasks finish before cancellation.

Each inspection task (static or dynamic resource inspection) transitions independently. The status of an inspection task progresses as follows:

The following table explains statuses based on different inspection tasks (static or dynamic resource inspection):

Status	For static resource inspection	For dynamic resource inspection
Created	Initial status. This status indicates the task is successfully created and pending automated AI analysis.	Initial status. This status indicates the task is successfully created and pending manual review.
In Progress	AI analysis is in progress. This process usually takes 5-30 minutes.	Inspection task is in progress. This status is reached when manual review is complete and AI analysis is in progress. This process usually takes 5-30 minutes.
Completed	One of the final statuses. This status indicates that AI analysis finishes successfully. An inspection report is available.	One of the final statuses. This status indicates that both manual review and AI analysis are complete. An inspection report is available.
Failed	One of the final statuses. This status indicates that AI analysis fails and no inspection report is available.	One of the final statuses. This status indicates that AI analysis fails and no inspection report is available.
Canceled	One of the final statuses. This status is reached if the inspection ticket is canceled before finishing the task. No inspection report is available.	One of the final statuses. This status is reached if the inspection ticket is canceled before finishing the task. No inspection report is available.