Support

If you encounter any technical or business issues related to Alipay Mini Program, you can contact our support team via the following email address:

Alipay MiniProgram Service business support

·     Address: Global_Miniprogram@service.alipay.com

·     Working hour: 9:00-18:00, Mon-Fri, GMT+8

Alipay MiniProgram Service technical support

·     Address: overseas_support@service.alibaba.com

·     Working hour: 09:00-18:00 hours, Mon-Fri, GMT+8

Docs AI Chat Bot User Guide

You can try the Docs AI Chat Bot to ask popular questions for self-service Q&A.