Service overview
With this topic, you can learn about how merchants and service providers build relationships and how merchants manage service orders through Alipay+ Mini Program Platform.
Overview
Through Alipay+ Mini Program Platform, merchants and service providers can build transaction relationships and scale their businesses. Service providers can release services to Service Market and get exposure to a growing customer base. Merchants can get access to services on Service Market and place service orders tailored to their needs.
Service Management > Service Market on Alipay+ Mini Program Platform provides a location for merchants to search for services and place service orders. After merchants create an order on Service Market, they can process and manage these service orders on Service Management > Service Orders.
Overall process
The following diagram illustrates the overall process of how merchants and service providers build transaction relationships through Alipay+ Mini Program Platform:
As shown in the above flow, service providers (ISVs) release services to Service Market and manage services on Alipay+ Mini Program Platform. Merchants place service orders on Service Market. Both service providers and merchants can process the orders in their own ways.
Service management
To learn more about how merchants manage service orders, check the following diagram:
Service Market
Service provides release services to Service Market. Merchants get onboarded to Alipay+ Mini Program Platform, search for services, and place service orders on Service Market.
For more information, check below:
- Refer to Alipay+ merchant onboarding to learn how to get onboarded to Alipay+ Mini Program Platform.
- Refer to Service Market to learn more about the function of Service Market.
- Create service orders: Learn how to place service orders on Service Market.
Service orders
When a merchant places a service order on Service Market, the merchant and the service provider can further process the order until the order is completed or canceled and the service comes to an end.
For more information, check below:
- Refer to Service orders to learn how service orders work and their statuses.
- Manage service orders: Learn how merchants process service orders.