Overview
Review settings define how requests are approved in your workspace. They ensure that each request is reviewed by the right people through the appropriate approval process. This helps your organization meet security, compliance, and operational requirements for different types of requests.
Key features
Review settings support the following capabilities:
- Default workflows: Each request category has a default review workflow created by Mini Program Platform. Most request categories have a simple, one-step default workflow that assigns tasks to users with the admin or reviewer role. You can edit these workflows to match your organization's approval requirements.
- Manage reviewer groups: Create, edit, and delete groups of users who are responsible for reviewing requests.
- Customize workflows per category: Define distinct, multi-step review workflows for each request category.
- Flexible step configuration: Add, remove, or reorder approval steps within any workflow, and assign each step to a specific reviewer group.
Basic concept
To effectively use review settings, you must understand the following components and their relationships:
- Review workflow: A sequence of one or more steps that a request must complete to be approved. The number of steps can vary by request category.
- Workflow step: A single step in a review workflow. Each step is designed for a specific checkpoint (e.g., legal review, technical approval) and must be assigned to one reviewer group.
- Reviewer group: A set of users responsible for reviews at a given step. When a request enters a step, a review task is sent to all members of the assigned group. Reviewer groups must be created before you update a review workflow to assign them to workflow steps. The same group can be assigned to multiple steps and across workflows.
Example use case: mini program releases
The following example illustrates how review settings enforce a secure and compliant review process for mini program releases.
Scenario
A merchant requests to release a new version of their mini program in your app.
Goal
For this scenario, assume that the super app wants to ensure that every mini program release is:
- Technically secure
- Compliant with their organizational policies and content guidelines
Solution using review settings
To support the goal, configure review settings with the following workflow:
- Create two reviewer groups:
- Security Scan Team: Performs technical and vulnerability checks
- Policy Review Team: Reviews branding, content, and policy compliance
- Configure the Mini Program Release workflow to require two sequential steps:
- Step 1: Security Scan (assigned to Security Scan Team)
- Step 2: Policy Review (assigned to Policy Review Team)
Process flow and result
When a merchant submits a release request, it goes through the following process:
- The request is first sent to Security Scan Team.
- If the security review is approved, the request progresses to Policy Review Team.
- If the policy review is also approved, the request is completed and the release can proceed.
If either team rejects the request, the merchant must update the mini program and submit a new request.
Benefits
Applying structured review settings provides several key advantages:
- Enforced compliance: Require specific approvals for different request types to ensure requests follow company policies and regulatory requirements.
- Clear accountability: Assign review tasks to defined reviewer groups, ensuring everyone understands their responsibilities.
- Operational efficiency: Automatically route requests through the correct approval process, reducing manual coordination and handovers.
- Flexible approval design: Adapt review workflows based on the risk level, complexity, and operational needs of each request category.
Related information
To edit review settings, proceed to one of the following guides: