Service overview
With this topic, you can learn about how ISVs and merchants build relationships and how ISVs manage services or service orders through Alipay+ Mini Program Platform.
Overview
Through Alipay+ Mini Program Platform, ISVs and merchants can build transaction relationships and scale their businesses. ISVs can release services to Service Market and get exposure to a growing customer base. Merchants can get access to services on Service Market and place service orders tailored to their needs.
Service Management > Services on Alipay+ Mini Program Platform provides a location for ISVs to release, view, and manage services. After ISVs receive service orders from merchants who order the services on Service Market, ISVs can also process and manage these service orders on Service Management > Orders.
Overall process
The following diagram illustrates the overall process of how ISVs and merchants build transaction relationships through Alipay+ Mini Program Platform:
As shown in the above flow, ISVs release services to Service Market and manage services on Alipay+ Mini Program Platform. After merchants place service orders on Service Market, both ISVs and merchants can process the orders in their own ways.
Service management
To learn more about how ISVs manage services and service orders, check the following diagram:
Services
ISVs get onboarded to Alipay+ Mini Program Platform, create services, and submit service release requests to the Platform for review. Once a service release is approved, the service is released to Service Market.
For more information, check below:
- Refer to ISV onboarding to learn how to get onboarded to Alipay+ Mini Program Platform.
- Refer to Services to learn how services work and their statuses.
- Release services: Learn the steps to release a release.
- Manage services: Learn how to manage services.
Orders
When a merchant places a service order on Service Market, the ISV and the merchant can further process the order until the order is completed or canceled and the service comes to an end.
For more information, check below:
- Refer to Orders to learn how service orders work for ISVs.
- Manage service orders: Learn how ISVs process service orders.
- Refer to Service Market to learn how Service Market functions.
- Refer to Service orders to learn how service orders work for merchants.